Additional Information

 

Consultations

A £20.00 fee applies for consultations covering an appointment time of 30-60 minutes. A thorough consultation is imperative to ensure clients are advised of the best procedures for them.

 

Bookings

Full Payment is required at the time of booking to secure your appointment. This can be done via BACS transfer (please contact us directly for details).

We politely request 48 hours notice of cancellations, otherwise FULL payment will be retained to cover salon costs.

A full refund will be issued if 48 hours notice has been given.

 

Cancellations Policy

If you are late or forget your appointment a FULL service charge will be implemented. This means pre-payments will be retained.

For those on courses of treatments, the session will be deducted from the treatment course.

This is regrettable but under the circumstances of altered appointment timings and distancing, it is a necessity for the salon. Re-booking will be unavailable until this payment has been made.

Cancellations made within 48 hours will be FULLY refunded otherwise the payment will be retained.

If you need to cancel your appointment for any reason, please inform us ASAP so we can offer the time to another client.

A full refund will be issued if 48 hours notice has been given.

 

Appointments Times

We politely request you attend appointments punctually. Lateness can result in reduced treatment time or rescheduled appointments.

 

Courses of Treatments

Purchases of courses must be paid in full at time of booking and where Terms & Conditions apply.

If you are late or forget your appointment, the session will be deducted from the treatment course.

 

Medical Matters

Please inform us if you are taking prescribed medicine as this may contra-indicate particular treatments.

 

Gentlemen

Please attend facial appointments clean shaven.

 

Parking

Private parking is available for our clients.

 

Retail & Gift Vouchers

We are stockists of Image Skin Care. All products are available to purchase or order. Items can be gift wrapped and posted for a small charge.

Gift vouchers start from £5.00.